emotional intelligence

Why Are Great Managers Hard To Come By?

Gallup has found that one of the most important decisions companies make is whom they name manager. Yet  analytics suggest companies usually get it wrong. In fact, Gallup finds that companies fail to choose the candidate with the right talent for the job 82% of the time.

Bad managers cost businesses billions of dollars each year, and having too many of them can bring… Continue reading

The Tone and Attitude Words Game

Tone/Attitude Words

Purpose: To build management and team leader awareness to recognize important emotional signals. This is a good prelude to emotional intelligence training.

Time: 5 – 15 minutes

Resources: Pens, quiz paper

Process: Divide participants into teams of 2-4 members. The bigger the group – the longer it takes.

Give each team a quiz page. The goal of the team is to match up… Continue reading

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